CylancePERSONA Mobile software requirements
CylancePERSONA Mobile
software requirementsRequirement | Description |
|---|---|
BlackBerry UEM | CylancePERSONA Mobile is supported in:
You must purchase CylancePERSONA Mobile licenses to enable the service for users. Contact your BlackBerry representative or complete a contact form for more information.After BlackBerry applies the licenses, see Enable CylancePERSONA Mobile in your UEM domain.For more information about configuring and managing UEM , see the BlackBerry UEM documentation. |
CylancePERSONA Mobile entitlement | After CylancePERSONA Mobile licenses are added for your organization, you will receive a CylancePERSONA Mobile entitlement. The entitlement information that you will see in the management console is:
You must assign this entitlement to BlackBerry
Dynamics app users so that CylancePERSONA Mobile can receive and process behavioral and location data from the apps. You can assign the entitlement to all users, specific user groups, or specific user accounts based on your organization's needs. After assigning the entitlement, it may take up to 24 hours for the accounts and data to be ready. |
Enforcing BlackBerry 2FA authentication | If you want to use BlackBerry Enterprise Identity authentication profiles to enforce BlackBerry 2FA authentication, you must enable BlackBerry 2FA for users' devices. For more information, see Steps to manage BlackBerry 2FA in BlackBerry UEM in the BlackBerry 2FA Administration content. |
BlackBerry
Dynamics apps with the BlackBerry Analytics SDK | Use the following versions of BlackBerry
Dynamics apps to ensure that the apps have the required versions of the BlackBerry Dynamics SDK and the BlackBerry Analytics SDK :
For more information about adding and distributing BlackBerry
Dynamics apps in a UEM domain, see Managing BlackBerry Dynamics apps.Within the settings of each BlackBerry
Dynamics app, users can enable or disable CylancePERSONA Mobile (by default, it is enabled). If it is disabled, CylancePERSONA Mobile cannot collect data and events from the app. Encourage users to enable this setting to ensure that CylancePERSONA Mobile can build and use an accurate risk model. |
Device connections to the CylancePERSONA Mobile services | For optimal performance, BlackBerry recommends permitting a direct connection between devices and the CylancePERSONA Mobile services. In the BlackBerry
Dynamics connectivity profiles that are assigned to users, in the App server section, add the CylancePERSONA Mobile entitlement. Add the following app servers:
For each app server, specify port 443, primary priority, and a direct connection. Alternatively, you can manage device connections to the services using other configuration options available in the BlackBerry
Dynamics connectivity profile. For more information, see Create a BlackBerry Dynamics connectivity profile in the UEM Administration content. |