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Persona Mobile
software requirements

Requirement
Description
BlackBerry UEM
BlackBerry Persona Mobile
is supported in:
  • BlackBerry UEM Cloud
  • BlackBerry UEM
    version 12.13
You must purchase
BlackBerry Persona
licenses to enable the service for users. Contact your
BlackBerry
representative or complete a contact form for more information.
After
BlackBerry
applies the licenses, see Enable Persona Mobile in your UEM domain.
For more information about configuring and managing
UEM
, see the BlackBerry UEM documentation.
BlackBerry Persona
entitlement
After
BlackBerry Persona
licenses are added for your organization, you will receive a
BlackBerry Persona
entitlement. The entitlement information that you will see in the management console is:
  • App name:
    BlackBerry Persona
    entitlement
  • BlackBerry Dynamics
    entitlement ID: com.blackberry.entitlement.geoanalytics
You must assign this entitlement to
BlackBerry Dynamics
app users so that
Persona
can receive and process behavioral and location data from the apps. You can assign the entitlement to all users, specific user groups, or specific user accounts based on your organization's needs. After assigning the entitlement, it may take up to 24 hours for the accounts and data to be ready.
Enforcing
BlackBerry 2FA
authentication
If you want to use
BlackBerry Enterprise Identity
authentication profiles to enforce
BlackBerry 2FA
authentication, you must enable
BlackBerry 2FA
for users' devices. For more information, see Steps to manage BlackBerry 2FA in BlackBerry UEM in the
BlackBerry 2FA
Administration content.
BlackBerry Dynamics
apps with the
BlackBerry Analytics SDK
Use the following versions of
BlackBerry Dynamics
apps to ensure that the apps have the required versions of the
BlackBerry Dynamics SDK
and the
BlackBerry Analytics SDK
:
For more information about adding and distributing
BlackBerry Dynamics
apps in a
UEM
domain, see Managing BlackBerry Dynamics apps.
Within the settings of each
BlackBerry Dynamics
app, users can enable or disable
Persona
(by default, it is enabled). If it is disabled,
Protect
cannot collect data and events from the app. Encourage users to enable this setting to ensure that
Persona
can build and use an accurate risk model.
Device connections to the
Persona
services
For optimal performance,
BlackBerry
recommends permitting a direct connection between devices and the
Persona
services. In the
BlackBerry Dynamics
connectivity profiles that are assigned to users, in the App server section, add the
BlackBerry Persona
entitlement. Add the following app servers:
  • receiver.analytics.blackberry.com
  • discovery.bis.blackberry.com
  • scoring.bissanalytics.blackberry.com
  • service.bis.blackberry.com
  • actor.ca1.bis.blackberry.com
For each app server, specify port 443, primary priority, and a direct connection.
Alternatively, you can manage device connections to the services using other configuration options available in the
BlackBerry Dynamics
connectivity profile. For more information, see Create a BlackBerry Dynamics connectivity profile in the UEM Administration content.