CylancePERSONA Mobile software requirements
CylancePERSONA Mobilesoftware requirements
CylancePERSONA Mobileis supported in:
You must purchase
CylancePERSONA Mobilelicenses to enable the service for users. Contact your
BlackBerryrepresentative or complete a contact form for more information.
BlackBerryapplies the licenses, see Enable CylancePERSONA Mobile in your UEM domain.
For more information about configuring and managing
UEM, see the BlackBerry UEM documentation.
CylancePERSONA Mobilelicenses are added for your organization, you will receive a
CylancePERSONA Mobileentitlement. The entitlement information that you will see in the management console is:
You must assign this entitlement to
BlackBerry Dynamicsapp users so that
CylancePERSONA Mobilecan receive and process behavioral and location data from the apps. You can assign the entitlement to all users, specific user groups, or specific user accounts based on your organization's needs. After assigning the entitlement, it may take up to 24 hours for the accounts and data to be ready.
If you want to use
BlackBerry Enterprise Identityauthentication profiles to enforce
BlackBerry 2FAauthentication, you must enable
BlackBerry 2FAfor users' devices. For more information, see Steps to manage BlackBerry 2FA in BlackBerry UEM in the
BlackBerry 2FAAdministration content.
BlackBerry Dynamicsapps with the
BlackBerry Analytics SDK
Use the following versions of
BlackBerry Dynamicsapps to ensure that the apps have the required versions of the
BlackBerry Dynamics SDKand the
BlackBerry Analytics SDK:
For more information about adding and distributing
BlackBerry Dynamicsapps in a
UEMdomain, see Managing BlackBerry Dynamics apps.
Within the settings of each
BlackBerry Dynamicsapp, users can enable or disable
CylancePERSONA Mobile(by default, it is enabled). If it is disabled,
CylancePERSONA Mobilecannot collect data and events from the app. Encourage users to enable this setting to ensure that
CylancePERSONA Mobilecan build and use an accurate risk model.
Device connections to the
For optimal performance,
BlackBerryrecommends permitting a direct connection between devices and the
CylancePERSONA Mobileservices. In the
BlackBerry Dynamicsconnectivity profiles that are assigned to users, in the App server section, add the
CylancePERSONA Mobileentitlement. Add the following app servers:
For each app server, specify port 443, primary priority, and a direct connection.
Alternatively, you can manage device connections to the services using other configuration options available in the
BlackBerry Dynamicsconnectivity profile. For more information, see Create a BlackBerry Dynamics connectivity profile in the UEM Administration content.