Synchronize users directly from UEM to BlackBerry AtHoc Skip Navigation

Synchronize users directly from UEM to 
BlackBerry AtHoc

To synchronize users directly from UEM to 
BlackBerry AtHoc
, you can use the UEM console or the .csv export-import process.
When you synchronize users from UEM to 
BlackBerry AtHoc
 from the UEM console, the UEM users are created in 
BlackBerry AtHoc
 with their primary UEM email used as their username. If a user already exists in 
BlackBerry AtHoc
, but their username in 
BlackBerry AtHoc
 is not their primary email, a duplicate user may be created in 
BlackBerry AtHoc
 for that user. To avoid having a duplicate user created in 
BlackBerry AtHoc
, ensure that any users in your organization that are already in the 
BlackBerry AtHoc
 system are using  their primary email as a username and mapping ID in 
BlackBerry AtHoc
.