- Manage users
- Import users from a .csv file
- Make mass changes to user details
- Search for users
- View user details
- Manage users
- Manage organization subscriptions
- Manage user attributes
- View a list of user attributes
- Out-of-the-box user attributes
- Create a user attribute
- Edit a user attribute
- Prevent users from editing System Setup attributes
- Delete a user attribute
- Clear attribute values for all users
- Translate custom attributes
- Automatically disable users based on attributes
- Automatically delete users based on attributes
- Configure an Organizational Hierarchy attribute
- Create a Geo-aware Single-select Picklist attribute
- Manage user authentication
- Enable authentication methods
- Assign authentication methods to applications
- Configure SDK access security
- Enable two-factor authentication
- Enable single sign-on as an authentication method
- Enable single sign-on for Self Service
- Enable single sign-on for the BlackBerry AtHoc management system
- Import a service provider certificate
- Configure identity provider settings
- Configure service provider settings
- SSO logout service
- Export SP and IDP settings
- Import IDP settings
- Import an existing IDP configuration
- Enable SSO certificate revocation list checking
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
Disabling a user temporarily removes them from alert target lists or groups but keeps them in the system so that they can be re-enabled again. Users are commonly disabled when they take a leave or temporarily join another organization.
You can disable a user if the following conditions are true:
- You must be an End Users Manager for the organization.
- The user is in your user base. Your user base may be restricted to exclude the user and the user is hidden from view.
It may be more efficient to identify the users that you want to disable based on a specific user attribute or set of attributes they have in common. For instructions, see Automatically disable users based on attributes.
- In the navigation bar, clickUsers>Users.
- On theUsersscreen, select the check boxes beside the users whose status you want to change from Enabled to Disabled.
- ClickMore Actions>Disable.
- On the confirmation window, clickDisable.
The users are disabled.
If any selected users have dependents, they are also disabled.
If you have selected users that you do not have permission to disable, a warning message appears.
If a user is logged in to the system when they are disabled, on their next page navigation they are logged out and redirected to the login screen with the following message: "You do not have the required Operator Permissions to access this page. Contact your administrator."