View geolocation transactions and logs Skip Navigation

View geolocation transactions and logs

Administrators can bulk update users' physical addresses using the
BlackBerry AtHoc
User Sync client.
When a bulk update transaction is submitted, the Geocoding Summary and Logs settings page displays the following information:
  • Date and time the transaction was submitted.
  • User name of the person who initiated the transaction.
  • Organization name of the users whose geolocation attributes were updated.
  • The total number of records included in the transaction.
  • The number of  records that were successfully processed.
  • The number of records that were not processed.
  • The current status of each transaction.
  • A link to download the log of each transaction.
The status of each transaction can be any of the following:
  • Pending
    : The transaction has not yet been submitted to the API for processing.
  • In Progress
    : The transaction has been submitted to the API, but the API response is not complete.
  • Partially Processed
    : The API has processed some of the transaction, but is not complete. This status is usually only seen for larger transactions of over 200,000 records.
  • Completed
    : The transaction is complete and all job records were successfully processed.
  • Partially Complete
    : The transaction is complete but some records failed.
For more information about bulk updates of users' physical addresses using the
BlackBerry AtHoc
User Sync client, see "How to bulk update users' physical locations" in the
BlackBerry AtHoc
User Sync Client
  1. In the navigation bar, click Settings icon.
  2. In the
    System Setup
    section, click
    Geocoding Summary and Logs
  3. Optionally, change the
    fields to view transactions from a different date range and then click
    . The default is 1 day.
  4. Optionally, click
    Clear All
    to remove all transactions.
  5. Optionally, click
    Download to Excel
    to export all displayed transactions to a .csv file.
  6. Optionally, click
    Download Log
    in the row for a transaction to download the details of that transaction to a .csv file.