Configure device gateways Skip Navigation
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  2. BlackBerry AtHoc
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  4. System Settings and Configuration
  5. Configure device gateways

Configure device gateways

To set up alert delivery devices, you must configure the gateway for each device. The gateway is an API that translates alert text to XML format and delivers it to the provider for a device. The provider can be a
BlackBerry AtHoc
 service such as
AtHoc
 cloud telephony or a third-party provider.
When a device delivery gateway is added, deleted, reordered, or configured, it is captured in the operator audit trail. To view these entries in the operator audit trail, click The Settings icon >
System Setup
 >
Operator Audit Trail
. Select
Delivery Device
 from the
Entity
 list. Select the
Search by Specific Actions(s)
 option and then select specific actions from the
Action(s)
 list.
  1. In the navigation bar, click The Settings icon.
  2. In the
    Devices
     section, click the name of the device gateway that you want to configure.
    The gateway configuration settings screen opens. The values that you need to provide depend on the device you want to configure. The following table describes how you can find configuration values for a particular device.
    Gateway
    Documentation
    ADT Giant Voice
    Custom device gateway: Contact
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    AM Radio Broadcast
    Custom device gateway: Contact
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    AM Radio Transmitter
    Custom device gateway: Contact
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    American Signal Giant Voice
    Custom device gateway: Contact
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    American Signal Giant Voice - V2
    Custom device gateway: Contact
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    AtHoc Cloud Delivery Service (East Coast)
    AtHoc Cloud Delivery Service (West Coast)
    Mobile App
    AtHoc Connect
    ATI Giant Voice
    Benbria Classroom Emergency Notification
    Custom device gateway: Contact
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    BlackBerry Messenger
    Cable TV + Radio
    Custom device gateway: Contact
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    Cable TV Scroller
    Custom device gateway: Contact
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    Cisco IP Phone Display
    Cisco UCM (Blast)
    Cisco UCM (TAS)
    Cisco Unified Communication Manager
    Desktop App
    Eaton WAVES
    Emergency Digital Information Service (EDIS)
    Custom device gateway: Contact
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    Federal Signal Giant Voice
    IPAWS CAP Exchange, EAS, NWEM, and WEA,
    Land Mobile Radio
    Custom device gateway: Contact
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    Land Mobile Radio - Eastman
    Custom device gateway: Contact
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    LRAD Giant Voice
    Microsoft Lync Server
    Monaco Warning System
    Motorola ACE 3600
    OEM Cloud Delivery Service (East)
    OEM Cloud Delivery Service (West)
    On-Premise Email
    —
    RGM Digital Signage
    RSS Feed
    SiRcom
    Talk-A-Phone Giant Voice
    Custom device gateway: Contact
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    TechRadium
    Custom device gateway: Contact
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    Text Messaging
    TTY/TDD Phone
    Twitter
    Whelen Giant Voice, v1
    Custom device gateway: Contact
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    Whelen Giant Voice, v2
    Xml Feed
    Xml Feed Reset
    Custom device gateway: Contact
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    Zetron Pager
    Custom device gateway: Contact
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    Zetron Pager Group
    Custom device gateway: Contact
    BlackBerry AtHoc
     customer support if you need to configure this gateway
  3. Configure the values based on the device and information provided by
    BlackBerry AtHoc
     customer support or the configuration information provided in the referenced documents.
  4. Click
    Save
    .