Forward an incoming alert Skip Navigation

Forward an incoming alert

  1. In the navigation bar, click
  2. In the
    , locate the alert that you want to forward.
  3. Click anywhere in the alert row. The details of the alert appear in the right pane.
  4. Click
    Forward Alert
    at the top of the details section.
  5. Optionally, if attachments are included in the alert, the
    Select Attachments
    window opens. Select the attachments that you want to include in the forwarded alert and click
    The Alert Details screen appears, displaying the title, message body, attachments, and the default response options for the alert.
  6. Optionally, in the
    section, modify the title and message body if necessary.
  7. Optionally, in the
    field, drag and drop or click
    to include additional attachments.
  8. Optionally, add more response options if the current options do not include all of the possible responses that you want to make available to recipients.
  9. In the
    Target Users
    section, select the people and organizations to forward the alert to.
  10. In the
    Target Users
    section, click
    Select Personal Devices
    and select the check box beside each personal device you want to include.
  11. Click
    Review and Publish
  12. On the
    Review and Publish
    screen, review the content of the alert.
  13. Optionally, click
    Preview and Publish
    to preview how the forwarded alert will appear to end users.
  14. Click
For an alert triggered due to a connect rule based on a selected condition, the severity and type values are retained from the original alert. The application overwrites the severity and type values selected in the alert template with the values from the alert forwarded from the Inbox.