Reset a system alert template to the default configuration Skip Navigation

Reset a system alert template to the default configuration

System Administrators, Enterprise Administrators, and Organization Administrators can reset a system alert template to the default configuration. Alert templates can be reset on enterprise organizations and suborganizations. When a system alert template is reset on an enterprise organization, the alert template content, targeting, and schedule sections are reset to the out of the box default configuration. When a system alert template is reset on a suborganization, its content is synchronized to the enterprise organization.
Only the ~*** New Alert Template - Configuration Use *** ~ and ~ *** New Template - Configuration Use *** ~ system templates can be reset.
  1. Log in to the
    BlackBerry AtHoc
    management system as a System Administrator, Enterprise Administrator, or Organization Administrator.
  2. Click
    Alerts
    >
    Alert Templates
    .
  3. On the
    Alert Templates
    page, click the
    ~*** New Alert Template - Configuration Use *** ~
    or
    ~ *** New Template - Configuration Use *** ~
    system template.
  4. On the template details page, click
    Reset
    .
  5. On the
    Reset Alert Template
    dialog, click
    Proceed
    .