Access delivery templates Skip Navigation

Access delivery templates

Only administrators can access the Delivery Templates manager. Administrators can only modify delivery templates that have been created within their current organization. All other templates are inherited and are read-only.
  1. In the navigation bar, click Settings icon.
  2. In the
    Basic
    section, click
    Delivery Templates
    .
    The Delivery Template screen appears and displays the available templates for the selected device group, such as Desktop Popup, Email, or All.
    Only devices that are enabled for the current organization appear in the list. For more information, see "Configure devices" in the
    BlackBerry AtHoc
    System Settings and Configuration
    guide.
    The following columns are displayed in the Delivery Templates table:
    • Template Name
    • Severity
    • Device Group: The device type associated with the template: Desktop Popup, Email, or XML feed.
    • Organization: The organization the alert was created in. The column displays the phrase
      System Setup
      if the alert was defined at the system level, an enterprise name if the alert was defined within an enterprise organization, and an individual organization's name if the alert was defined within a non-enterprise organization.
    • Locale: The language and region associated with the delivery template.
Device delivery templates are customizable for the devices and protocols being used. You should edit only the desktop pop-up templates. If you need to update templates for other delivery devices, consult
BlackBerry AtHoc
customer support.