Specify personal device options for an alert or alert template
After you select personal devices for an alert or alert template, you can specify options for most of the devices.
- In theTarget Usersfield, clickSelect Personal Devices.
- In thePersonal Devicesfield, select the check boxes next to each of the personal devices you want to use as targeting methods.
- ClickOptionsin the top corner of the Personal Devices field.The Personal Devices Options screen opens, displaying separate tabs and separate options for each device you selected in Step 2.
- After selecting options, clickApply.
The following table details the options that are available for the most common device types.
If your operating system has been magnified to 150% or higher, reduce the amount of text in the alert. If the alert exceeds the size of the alert dialog, the scroll bars might be unavailable.
Map Image in Alert
Email (for non-bilingual alerts)
Email (for bilingual alerts)
Email Message Content
Map Image in Alert
Content Sent Via Text
Cisco IP Phone Display
Phone Message Content
Recipient Answers the Call
Select what happens after the recipient answers the call:
Recipient Does Not Answer the Call
Select what happens if the call is not answered:
Select if the alert has no response options. The acknowledgment steps are provided at the end of the alert.
Stop Calling Options
Select the criteria that stop calls from being made to the alert recipient:
Enter the number of attempts the system makes to contact each recipient.
Enter the amount of time that must elapse before the system tries again to contact the recipient.
BlackBerry AtHocMobile App
Each alert is only sent once. This option specifies if and how often notifications about the alert are repeated on a mobile device.
Alert notifications repeat until one of the following actions occur:
Deliver Alert with Sound