- Create and publish alerts
- Publish an alert from an existing alert template
- Publish a blank alert
- Publish a geofence alert
- Preview and publish an alert
- Search for an alert
- View a quick summary of an alert
- View the details of a sent alert
- Change the number of alerts listed on the Sent Alerts screen
- Edit an alert
- Define alert template details
- Writing effective alert messages
- Define content for an alert or alert template
- Configure a response option as a user attribute
- Target users
- Targeting basics
- Define fill counts and escalation
- Target groups in alerts or alert templates
- Block groups and distribution lists from receiving an alert
- Target individual users
- Target dependents
- Target subscribed users
- Block a user from receiving an alert
- Target or block users by advanced query
- Target users by role
- Target users by location
- Review the targeting summary
- Select personal devices for an alert or alert template
- Select the device delivery preference
- Target AtHoc Connect organizations
- Select and configure mass devices for an alert or alert template
- Review an alert
- Test an alert
- Set an alert to draft mode
- Publish a draft alert
- Quick publish an alert
- Resend an alert
- Track alerts with advanced reports
- Message termination
- Redundant message stop
- Message consolidation
- End an alert
- Export an alert as a PDF
- Export sent alerts
- Delete an alert
- Duplicate an alert
- Hosted SMS text messaging tracking codes
- Pager carrier IDs and names
- Phone number validation
- Email format validation
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- BlackBerry Docs
- BlackBerry AtHoc
- 7.16
- Create and Publish Alerts
- Resend an alert
Resend an alert
The Resend feature in
BlackBerry AtHoc
enables an operator to customize the targets when resending an alert. The operator can resend the alert to all original recipients, to recipients who responded to the original alert, or to recipients who did not respond to, or did not receive, the original alert.- the navigation bar, clickAlerts>Sent Alerts.
- On theSent Alertsscreen, click the alert that you want to resend.
- On the alert details screen, click theUserstab.
- In theSent Detailssection, click the drop-down menu in theTargeted,Sent, orIn Progress or Failedrow.
- SelectSend Alert to These Users.
- Optionally, on the alert details page, update the details of the alert.
- ClickReview and Publish.
- On theReview and Publishpage, clickPublish.