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  2. BlackBerry AtHoc
  3. 7.15
  4. Enterprise Features User Guide
  5. Enable user uniqueness

Enable user uniqueness

  1. Log in to the
    BlackBerry AtHoc
     management system as an Enterprise Administrator.
  2. In the navigation bar, click Settings icon.
  3. In the
    Basic
     section, click
    General Settings
    .
  4. In the
    Enterprise Features
     section, click
    Check Readiness
     beside
    Enterprise Features
    . The system checks for user uniqueness (no users have the same username or mappingID).
    If the system finds duplicate users, the Duplicate Users Found window opens and provides a list of duplicate users, their usernames, mappingIDs, and organizations. You must modify any duplicate usernames or mappingIDs to proceed with enabling user uniqueness.
  5. Click
    Export to Excel
     to download and save the list of duplicate users. After you update the duplicate users, run the duplicate user check again. If no duplicate users are found, a Check Passed message displays.
  6. Click
    Close
     to return to the
    General Settings
     page. The Check Readiness button is replaced by an
    Enable
     check box.
  7. Select the
    Enable
     check box.
  8. Click
    Save
    .