Delete a user attribute Skip Navigation

Delete a user attribute

User attributes use inheritance. To delete the attribute, it must be in the organization from which you are performing the delete action. If you do not see the Delete button, verify that you are deleting the attribute from the correct organization level in the Enterprise. For more information, see "Manage common content with inheritance" in the
BlackBerry Alert
Enterprise Planning and Management Guide
.
If a user attribute becomes obsolete, you have the ability to delete it and all records of the attribute that are associated with end users.
When you try to delete a user attribute that is currently being used in alert targeting, alert template targeting, preset response options, dynamic distribution lists, or disable and delete users conditions, a popup box appears, listing all locations where the attribute appears. Removing an attribute in a user query can have unintended consequences, such as changing the target audience of an alert. To avoid these effects, you must remove the attribute from each of the dependencies manually before you can delete the attribute itself.
  1. In the navigation bar, click The Settings icon.
  2. In the
    Users
    section, click
    User Attributes
    .
    The
    User Attributes
    screen opens, displaying all of the attributes available to users in the organization.
  3. In the
    Attribute Name
    column, click the name of the attribute that is defined in the organization.
  4. Click
    Delete
    .
  5. On the confirmation screen, click
    OK
    .
    If the attribute is being used for alert targeting, preset response options, or any other purpose, you must manually remove the attribute from each dependency before you can access the delete confirmation screen.
    After you click OK, the value is removed from the system and no longer appears in the User Attributes list.