- Manage users
- Create a user
- Import users from a .csv file
- Export users to a file
- Search for users
- View user details
- View operator roles in multiple organizations
- View user activity
- View dependents
- Edit user details
- Prioritize personal devices
- Make mass changes to user details
- Enable users
- Disable users
- Delete users
- Purge deleted users
- Edit or delete a dependent
- Managing organization subscriptions
- Manage user settings
- Manage user attributes
- View a list of user attributes
- Create a user attribute
- Edit a user attribute
- Prevent users from editing System Setup attributes
- Delete a user attribute
- Translate custom attributes
- Automatically disable users based on attributes
- Automatically delete users based on attributes
- Configure an Organizational Hierarchy attribute
- Manage advanced settings for operators
- Manage user authentication
- Manage user attributes
- Documentation feedback
- BlackBerry Alert Customer Support Portal
- Legal notice
- BlackBerry Docs
- BlackBerry Alert
- BlackBerry Alert
- Manage Users
- Manage user settings
- Manage user attributes
- Configure an Organizational Hierarchy attribute
- Export an organizational hierarchy
Export an organizational hierarchy
To update an existing organizational hierarchy, you can export it to a .csv file, make updates, and then import the file.
- Log in to theBlackBerry Alertmanagement system as an administrator.
- In the navigation bar, clickUsers>User Attributes.
- On theUser Attributesscreen, find and click theOrganizational Hierarchyattribute.
- On theOrganizational Hierarchyscreen, in theValuessection, clickExport to CSV.Any changes you make the the organizational hierarchy must be saved before you export the organizational hierarchy.
A .csv file containing the organizational hierarchy is downloaded to your local computer.