Configure an Organizational Hierarchy attribute Skip Navigation

Configure an Organizational Hierarchy attribute

Organizational Hierarchy attributes define organizational hierarchies that can be selected as alert or event targets. Organizational hierarchies are commonly created by integrating an external user directory, such as LDAP or Microsoft Active Directory.
You can also create an organizational hierarchy by importing it from a .csv file. For more information, see Import an organizational hierarchy.
The
BlackBerry Alert
AD Module for synchronizing users creates the organizational hierarchy from Active Directory. If you are using the AD Module and you make changes to the organizational hierarchy manually, those changes may be lost when the next user synchronization occurs.
The organizational hierarchy attribute is not available in enterprise organizations. Organizational hierarchy attributes are available only in suborganizations or stand alone organizations.
If you update an existing organizational hierarchy and a mapped node is not included in the new hierarchy, any user that is mapped to the excluded node is automatically mapped to the root node. Users can be mapped to the correct node by using a new organizational hierarchy during a user import or user sync.
  1. In the navigation bar, click The Settings icon.
  2. In the
    Users
    section, click
    User Attributes
    .
  3. Select
    Organizational Hierarchy
    . The Organizational Hierarchy Attribute page opens.
  4. Optionally, select
    Users Can Update
    if users need to modify the value.
  5. Optionally, select
    Mandatory
    if the attribute is a required field in the user profile. If this check box is selected, users must select a node in the organizational hierarchy, and cannot select the root directory.
  6. Click
    Add Node
    to add a new node to the organizational hierarchy. If no nodes are selected, the new node is added to the bottom of the organizational hierarchy. Select an existing node and click
    Add Node
    to add a new node under it.
  7. Type the node name in the new field and press
    Enter
    . The node name has a 128 character limit.
  8. Optionally, to move a node, drag the node to the new location.
  9. Optionally, to edit a node name, double-click on the node name and type your changes.
  10. Optionally, to delete a node, select the name and click
    Delete Node
    .
  11. Optionally, to revert your changes, click
    Remove Changes
    .
  12. Click
    Save
    .
All new and modified nodes are displayed in italics until saved.
When you make changes to the organizational hierarchy, you must click
Save
to save your changes. If you navigate to another page, your changes are not saved. If you attempt to export the organizational hierarchy before saving, your changes are not exported.