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Enable users

You can enable a user if the following conditions are true:
  • You have end user manager permissions for the organization.
  • You have end user manager permissions for the user. In some cases, the user may be outside of your user base and appears as read-only.
  1. In the navigation bar, click
    Users
    .
  2. Click
    Users
    .
  3. If the
    Status
     column is not visible in the user list, click
    Add
     in the header row to add a column.
  4. Click the in the new column heading, and then select
    Status
    .
  5. Select the check box or check boxes next to the user or users whose status you want to change.
  6. Click
    More Actions
    .
  7. Select
    Enable
    .
    The user or users are then enabled and the Status column updates for each of the affected users.
    If the sponsor or sponsors have dependents, those dependents are also enabled.
    If you have selected users that you do not have permission to enable, a warning message appears.