- Manage users
- Create a user
- Import users from a .csv file
- Export users to a file
- Search for users
- View user details
- View operator roles in multiple organizations
- View user activity
- View dependents
- Edit user details
- Prioritize personal devices
- Make mass changes to user details
- Enable users
- Disable users
- Delete users
- Purge deleted users
- Edit or delete a dependent
- Managing organization subscriptions
- Manage user settings
- Manage user attributes
- View a list of user attributes
- Create a user attribute
- Edit a user attribute
- Prevent users from editing System Setup attributes
- Delete a user attribute
- Translate custom attributes
- Automatically disable users based on attributes
- Automatically delete users based on attributes
- Configure an Organizational Hierarchy attribute
- Manage advanced settings for operators
- Manage user authentication
- Manage user attributes
- Documentation feedback
- BlackBerry Alert Customer Support Portal
- Legal notice
- BlackBerry Docs
- BlackBerry Alert
- BlackBerry Alert
- Manage Users
- Edit or delete a dependent
Edit or delete a dependent
- Log in to theBlackBerry Alertmanagement system as an administrator.
- In the navigation bar, clickUsers>Users.
- On theUsersscreen, search or scroll down the users list to find the sponsor user whose dependents you want to edit or delete.
- Click the row with the sponsor user's name.
- On the user details screen, clickMore Actions>View Dependents. The Dependents screen opens.
- Optionally, enter a name in theSearch by namefield to find a specific dependent.
- Click the row for a dependent.
- On theEdit Dependentscreen, edit the basic user information, contact information, or password as needed.
- Optionally, in theAlert Appssection, clickActive(x)besideMobile Appto delete the dependent's unused mobile device. On theUser Mobile Deviceswindow, click
beside the mobile device you want to delete
- ClickSave.
- Optionally, clickDeleteto delete the dependent. ClickDeleteon the confirmation window that appears.