Edit or delete a dependent Skip Navigation

Edit or delete a dependent

  1. Log in to the
    BlackBerry Alert
    management system as an administrator.
  2. In the navigation bar, click
    Users
    >
    Users
    .
  3. On the
    Users
    screen, search or scroll down the users list to find the sponsor user whose dependents you want to edit or delete.
  4. Click the row with the sponsor user's name.
  5. On the user details screen, click
    More Actions
    >
    View Dependents
    . The Dependents screen opens.
  6. Optionally, enter a name in the
    Search by name
    field to find a specific dependent.
  7. Click the row for a dependent.
  8. On the
    Edit Dependent
    screen, edit the basic user information, contact information, or password as needed.
  9. Optionally, in the
    Alert Apps
    section, click
    Active
    (
    x
    )
    beside
    Mobile App
    to delete the dependent's unused mobile device. On the
    User Mobile Devices
    window, click The Delete icon beside the mobile device you want to delete
  10. Click
    Save
    .
  11. Optionally, click
    Delete
    to delete the dependent. Click
    Delete
    on the confirmation window that appears.