Get the PDF

View the operator audit trail report

The Operator Audit Trail report enables authorized users to audit the system based on a specific operator or action performed in the

BlackBerry Alert

system, such as login attempts or password changes.

In the navigation bar, click The Settings icon

In the

System Setup

section, click

Operator Audit Trail

The Operator Audit Trail screen opens.

From the

Operator Audit Trail

screen, you can perform any of the following actions:

Change the report time frame by selecting different

From

and

dates. Enter the dates manually or click The calendar icon

and select each date on the pop-up calendar. The report that is generated will then include activities between and including the To and From dates you select.

Enter an operator name or ID in the

User

field to view their activity in the system. If no value is entered in this field, all operators are included in the report.

The User field is not case-sensitive and you can use the ‘?’ wildcard to substitute for a single letter or the ‘*’ wildcard to substitute for a string of letters.

View all activities by leaving the

Entity

field set to the default value of

All Entities

or view activities for a specific entity by selecting one from the list.

To further filter activities, select an entity and then select

Search by Specific Action(s)

. In the

Action(s)

field, click the list and select each of the actions that you want to use as filter criteria.

If you apply filtering criteria, you must click Search
to refresh the screen and view the updated results list.

Export or print the System Log Report by completing either of the following steps:

Microsoft Excel

is installed on your computer, click

Download excel file

, then either save the report to a location on your machine or open the report directly.