View the operator audit trail report Skip Navigation

View the operator audit trail report

The Operator Audit Trail report enables authorized users to audit the system based on a specific operator or action performed in the
BlackBerry Alert
system, such as login attempts or password changes.
  1. In the navigation bar, click The Settings icon.
  2. In the
    System Setup
    section, click
    Operator Audit Trail
  3. The Operator Audit Trail screen opens.
From the
Operator Audit Trail
screen, you can perform any of the following actions:
  • Change the report time frame by selecting different
    dates. Enter the dates manually or click The calendar icon and select each date on the pop-up calendar. The report that is generated will then include activities between and including the To and From dates you select.
  • Enter an operator name or ID in the
    field to view their activity in the system. If no value is entered in this field, all operators are included in the report.
    The User field is not case-sensitive and you can use the ‘?’ wildcard to substitute for a single letter or the ‘*’ wildcard to substitute for a string of letters.
  • View all activities by leaving the
    field set to the default value of
    All Entities
    or view activities for a specific entity by selecting one from the list.
    To further filter activities, select an entity and then select
    Search by Specific Action(s)
    . In the
    field, click the list and select each of the actions that you want to use as filter criteria.
    If you apply filtering criteria, you must click
    to refresh the screen and view the updated results list.
  • Export or print the System Log Report by completing either of  the following steps:
    • If
      Microsoft Excel
      is installed on your computer, click
      Download excel file
      , then either save the report to a location on your machine or open the report directly.
    • Click
      Printer friendly report
      to view the formatted report in a new browser window, then use the browser's
      command to print the report.