Configure the text messaging device for hosted SMS
In the navigation bar, click
page, in the
Modify the values in the
section with names and information that are valid for your organization.
Contact Info Edit
field, select who can edit contact information. The options are
Users must provide contact info for this Device in Self Service
if you want to require users to provide that information. If you do not select this check box, users are still able to provide the information, but it is not required.
section, enter text that will appear on the screen when operators are authoring an alert.
You must have the enterprise administrator role to edit the Help Text fields.
Targeting Help Text
: When the operator selects this device as a target, the text you enter in this field appears at the top of the
Review and Publish
screen. For example, if you want to remind operators that text messages have a character limit, you can enter the following text:
"SMS: Alert will be split into multiple messages if it exceeds 140 characters or 70 unicode characters."
The text then appears at the top of the Review and Publish screen.
Contact Info Help Text
: The text you enter in this field appears under the device name on the End User details screen. The text should explain what should be entered in the field.
Contact Info Tool Tip
: The text you enter in this field appears as a pop-up tool tip when the user hovers their cursor over the device name on the End User details screen. The text should explain what should be entered in the field.
Add a Delivery Gateway
and then select
Cloud Delivery Service
You can specify up to three gateways for the Hosted SMS device.
If you are ready to make the device available for alert publishing, click
The Hosted SMS Text Messaging device is then fully configured.