Add a device to the user details contact information Skip Navigation
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  4. System Administrator Configuration Guide
  5. Configure devices
  6. Add a device to the user details contact information

Add a device to the user details contact information

After you enable the gateway and configure the device on the Devices page, you might need to add the device to the list of available devices for end users.
BlackBerry Alert
 provides a draft list that you might need to modify so that a user can add contact information in their profile.
Prerequisite
To add devices to the end user device display list, you must know their common device names. To determine what those are, complete the following steps:
  1. In the navigation bar, click The Settings icon.
  2. In the
    Devices
     section, click
    Devices
    .
  3. Click to open each device you need the common name for.
    The
    Common Name
     field appears beneath the
    Name
     field near the top of the
    Details
     section.
  4. Write down the common name so that you can insert it when adding devices to the end user device list.
To add a device to the end user device display, complete the following steps:
  1. Log in to
    BlackBerry Alert
     as an administrator.
  2. In the navigation bar, click The Settings icon.
  3. In the
    Basic
     section, click
    General Settings
    .
  4. Scroll down to the
    Layouts
     section.
  5. In the
    User Details - My Profile
     row, click
    View/Edit
    .
  6. In the
    User Details - My Profile
     window, scroll down to the
    <Online addresses>
     section.
  7. Check to see if the needed devices are in the list. If not, manually add them in the XML file.
    User Details My Profile dialog
  8. If the devices are not in the list, add
    <field></field>
     values for each device, using the common device names that you wrote down in the prerequisite section above.
  9. Click
    Save
    .
  10. On the
    General Settings
     page, click
    Save
    .