- BlackBerry Alert set up and administration overview
- Manage organizations
- Configure BlackBerry Alert settings
- Configure basic settings
- Manage system settings
- Specify system settings options
- Add or remove a disclaimer for the BlackBerry Alert management system
- Security policy settings
- Define password rules
- Configure password complexity
- Enforce a system-wide password update
- Revoke operator permissions automatically
- Set session timeout and continue session values
- Limit active sessions
- Enable operator login using smart cards
- Require operator login using smart cards
- Enable SSO certificate revocation list checking
- Import a service provider certificate
- Enable CAPTCHA validation
- Monitor system health
- Overview of system health monitoring
- Review preconfigured health monitors
- View the list of system health monitors with errors
- Create a system health monitor
- Edit a health monitor
- Disable a system health monitor
- Enable a system health monitor
- Delete a system health monitor
- Refresh a system health monitor
- View the diagnostic log
- View geolocation transactions and logs
- Database archiving
- Organizations Manager
- Enable and disable features
- Manage the agents for integrated devices
- Provision applications that can call the web API
- Configure API throttling settings
- View the operator audit trail report
- Manage system jobs
- Purge ended alerts
- Manage SMS Opt-In
- Configure device gateways
- Configure devices overview
- Configure devices
- Enable and disable devices
- Set device delivery priority
- Add a device to the user details contact information
- Manage mass communication devices
- Mass device types and categories
- Create a mass device endpoint
- View and edit device details
- Configure Giant Voice devices
- Manage the Cloud Services Gateway
- Configure RSS feed information for RSS and Atom content feeds
- Configure XML feed information for mass communication devices
- Configure failover delivery gateways
- Manage a TTY/TDD phone device
- Manage a pager device
- Configure desktop app settings
- BlackBerry Alert Customer Support Portal
- Documentation feedback
- Legal notice
General settings
You can use General Settings to personalize your organization with a name, welcome or disclaimer text, and an icon. You can also customize the time zone and time formats, configure security policy settings, create a security policy message, and control default page layouts and enterprise features.
To configure general settings that are available for enterprise organizations, see Enterprise features.
- In the navigation bar, click
. - In theBasicsection, clickGeneral Settings.The General Settings screen for the organization opens with the following fields prepopulated:
- TheNamefield displays the name of your organization.
- TheOrganization Codefield serves as a short name used to register for Self Service and for the mobile app. The organization code must also be used in the URLs used to access Self Service and Single Sign-On (SSO). If not provided by a system administrator, the organization code is auto-generated from the organization name with spaces replaced with hyphens. You must have system administrator permissions to edit this field. The Organization Code field is mandatory.
- TheUser Loginfield displays the server address that the users log in to for Self Service.
- If Self Registration is enabled for the organization, theRegistration URLfield displays the server address that users access in order to register.
- Complete the remaining fields described in the sections below.
- ClickSave.