- Manage operators and administrators
- User base overview
- Switch a user base from unrestricted to restricted
- Restrict a user base by attributes
- Restrict operator access to dependents
- Grant operator permissions to a user
- Edit operator permissions
- Revoke operator permissions
- Assign distribution list permissions
- Importing and exporting operators
- Switch organizations
- Subscribe users to organizations
- Assign permissions for a different organization
- View operator roles in multiple organizations
- Manage access to alert folders
- BlackBerry Alert roles
- Accountability Manager
- Accountability Officer
- Accountability Log Manager
- Accountability Log Viewer
- Alert Manager
- Advanced Alert Manager
- Alert Publisher
- Advanced Alert Publisher
- Basic Administrator
- Basic Operator
- Collaboration Manager
- Connect Agreement Manager
- Distribution List Manager
- Draft Alert Creator
- End Users Manager
- Enterprise Administrator
- Organization Administrator
- Plan Incident Manager
- Plan Manager
- Report Manager
- SDK User
- System Administrator
- BlackBerry Alert Customer Support Portal
- Documentation feedback
- Legal notice
Plan Manager
Plan
- Create a new plan
- Edit a plan
- Delete a plan
- Duplicate a plan
- Disable a plan
- Enable a plan
- Approve a plan
- View active plans
Incidents
- Create an incident
- Edit a draft incident
- End an incident
- Publish an incident
- View activity
- Export the activity log
- Add new entry to activity log
- Activate plan steps
Collaborate
- Start a Collaboration
- View and participate in all active Collaborations in their organization
- View and participate in Collaborations from theBlackBerry Alertmobile app
- End a Collaboration
- Export ended Collaborations
Publisher map
- Export users list