Organization Administrator
This role provides the maximum privileges for a single organization.
Alerts
- Create and publish alerts
- View, search for, and mark alerts as reviewed from the Inbox
- Forward and reply to alerts from the Inbox
- Create, edit, duplicate, end, publish, and delete alerts, find alerts on the live map, and search for alerts from the Sent Alerts screen
- Export sent alerts from the Sent Alerts screen
- Create, edit, search for, delete, and duplicate alert templates
- Create new alert folders, edit personal folders, search for folders
- Configure audio files
- Configure delivery templates
- Configure devices
- Configure mobile alert settings
- Configure alert rules
- Create and edit alert placeholders
- View, search, and export activity logs
- Create and edit activity logs
- Publish activity logs
Users
- Manage users
- Grant operator permissions
- Revoke operator permissions
- Manage distribution lists
- Manage user attributes
- Prioritize personal devices
Mobile publishing
- Publish alerts to the mobile app
Publisher map
- Export users list
Account
- Use the Live Map
Reports
- View personnel, alerts usage, and user summary reports
Plan
- Create a new Plan
- Edit a Plan
- Delete a Plan
- Duplicate a Plan
- Disable a Plan
- Enable a Plan
- Approve a Plan
- View active Plans
Plan Incidents
- Create an Incident
- Edit an Incident
- End an Incident
- Publish an Incident
- Export an Incident
- Activate Plan steps
Collaborate
- Start a Collaboration
- View and participate in all active Collaborations in their organization
- View and participate in Collaborations from theBlackBerry Alertmobile app
- End a Collaboration
- Export ended Collaborations
Basic settings
- Configure general settings
- Configure alert placeholder settings
- Configure alert template settings
- Configure alert folder settings
- Configure delivery template settings
- Configure audio file settings
- Configure mobile alert settings
- Configure alert rule settings
- Configure map settings
System setup settings
- Configure security policy settings
- Configure system health settings
- Configure integration manager settings
- Configure API application settings
- Access the Operator Audit Trail
- View geocoding summary and logs
User settings
- Grant external operator permissions
- Disable and delete end users
- Configure distribution list folders
- Configure user attribute settings
- Translate custom user attributes
- Configure user authentication
- Enable SMS Opt-in
Device settings
- Configure device settings
- Configure mass device endpoints
- Configure desktop app settings
Device Manager
- Access the device manager
- View device details
- Enable and disable devices
- Set device delivery preference