Organization Administrator Skip Navigation

Organization Administrator

This role provides the maximum privileges for a single organization.
  • Create and publish alerts
  • View, search for, and mark alerts as reviewed from the Inbox
  • Forward and reply to alerts from the Inbox
  • Create, edit, duplicate, end, publish, and delete alerts, find alerts on the live map, and search for alerts from the Sent Alerts screen
  • Export sent alerts from the Sent Alerts screen
  • Create, edit, search for, delete, and duplicate alert templates
  • Create new alert folders, edit personal folders, search for folders
  • Configure audio files
  • Configure delivery templates
  • Configure devices
  • Configure mobile alert settings
  • Configure alert rules
  • Create and edit alert placeholders
  • View, search, and export activity logs
  • Create and edit activity logs
  • Publish activity logs
  • Manage users
  • Grant operator permissions
  • Revoke operator permissions
  • Manage distribution lists
  • Manage user attributes
  • Prioritize personal devices
Mobile publishing
  • Publish alerts to the mobile app
Publisher map
  • Export users list
  • Use the Live Map
  • View personnel, alerts usage, and user summary reports
  • Create a new Plan
  • Edit a Plan
  • Delete a Plan
  • Duplicate a Plan
  • Disable a Plan
  • Enable a Plan
  • Approve a Plan
  • View active Plans
Plan Incidents
  • Create an Incident
  • Edit an Incident
  • End an Incident
  • Publish an Incident
  • Export an Incident
  • Activate Plan steps
  • Start a Collaboration
  • View and participate in all active Collaborations in their organization
  • View and participate in Collaborations from the
    BlackBerry Alert
    mobile app
  • End a Collaboration
  • Export ended Collaborations
Basic settings
  • Configure general settings
  • Configure alert placeholder settings
  • Configure alert template settings
  • Configure alert folder settings
  • Configure delivery template settings
  • Configure audio file settings
  • Configure mobile alert settings
  • Configure alert rule settings
  • Configure map settings
System setup settings
  • Configure security policy settings
  • Configure system health settings
  • Configure integration manager settings
  • Configure API application settings
  • Access the Operator Audit Trail
  • View geocoding summary and logs
User settings
  • Grant external operator permissions
  • Disable and delete end users
  • Configure distribution list folders
  • Configure user attribute settings
  • Translate custom user attributes
  • Configure user authentication
  • Enable SMS Opt-in
Device settings
  • Configure device settings
  • Configure mass device endpoints
  • Configure desktop app settings
Device Manager
  • Access the device manager
  • View device details
  • Enable and disable devices
  • Set device delivery preference