- Create and publish alerts
- Publish an alert from an existing alert template
- Publish a blank alert
- Publish a geofence alert
- Search for an alert
- View a quick summary of an alert
- View the details of a sent alert
- Change the number of alerts listed on the sent alerts screen
- Edit an alert
- Define alert template details
- Define content for an alert or alert template
- Writing effective alert messages
- Configure a response option as a user attribute
- Target users
- Targeting basics
- Define fill counts and escalation
- Target groups in alerts or alert templates
- Block groups and distribution lists from receiving a notification
- Target individual users
- Target dependents
- Target subscribed users
- Block a user from receiving a notification
- Target or block users by advanced query
- Target users by role
- Target users by location
- Review the targeting summary
- Select personal devices for an alert or alert template
- Select the device delivery preference
- Select and configure mass devices for an alert or alert template
- Review an alert
- Test an alert
- Set an alert to draft mode
- Publish a draft alert
- Quick publish an alert
- Resend an alert
- Track alerts with advanced reports
- Message termination
- Redundant message stop
- Message consolidation
- End an alert
- Export an alert as a PDF
- Export sent alerts
- Delete an alert
- Duplicate an alert
- Hosted SMS text messaging tracking codes
- Pager carrier IDs and names
- Phone number validation
- Email format validation
- BlackBerry Alert Customer Support Portal
- Documentation feedback
- Legal notice
- BlackBerry Docs
- BlackBerry Alert
- BlackBerry Alert
- Create and Publish Alerts
- Create and publish alerts
Create and publish alerts
View the following quick action guides for simple steps to complete key tasks.
Quick action guides
View all Quick Action Guides
Alerts are communications sent to your organization, to mobile users, or to outside organizations. A
BlackBerry Alert
operator creates alerts and targets users, distribution lists, mobile users, and organizations through IPAWS. Operators publish alerts from the Alerts menu.Incoming alerts are alerts received from mobile users, outside organizations, or IPAWS.