View incoming alert details Skip Navigation

View incoming alert details

  1. In the navigation bar, click
    Alerts
    .
  2. Click
    Inbox
    .
    The Inbox opens, displaying all incoming alerts in the system.
  3. Locate the alert you want to view.
  4. Click anywhere in the alert row.
  5. A detailed view of the alert that includes the following items appears next to the list:
    • Alert title
    • Severity
    • Type
    • Source
    • Creation time
    • Expiration time (if any)
    • GPS coordinates (for incoming live mobile alerts only.) This item is displayed only when a valid location is found.
    • Body
    • Review status (reviewed or not)
    • Reviewer's name (if applicable)
    • Review time (if applicable)
    • Reply status (replied to or not, if applicable)
    • Reply that was sent (if applicable)
    • The name of the person who replied (if applicable)
    • The time the event was replied to (if applicable)
    • The location of the event
    • Any attachments to the event
    • The location of the alert. Alerts with a location display The Location icon in the alert row. To view a full-sized map of the incoming alert location, click The show map icon next to the small map image.
    • Any attachments to the alert. Incoming alerts with attachments have a The Attachment icon in the alert row. To view an attached image, video, markup, or text file, click the thumbnail of the attachment to see it as a pop-up or click the The Download Attachment icon to download it.