Reply through the Alert Details section
Replying to an alert from the Alert Details section is more appropriate for alerts that contain attachments, maps, or complex or detailed responses.
- In the navigation bar, clickAlerts.
- In theInbox, locate the alert that you want to reply to.
- Click anywhere in the alert row. The details of the alert appear next to theInbox list.
- ClickReplyat the top of the details section.TheReplybutton is disabled if the alert does not require a response, if the alert has expired, or if you have already responded to it.A pop-up screen appears listing the response option(s) for the alert with the first option already selected by default.
- Select the option you want, and clickReply Now.