Forward an incoming alert Skip Navigation

Forward an incoming alert

  1. In the navigation bar, click
    Alerts
    .
  2. Click
    Inbox
    .
  3. In the
    Inbox
    , locate the alert that you want to forward.
  4. Click anywhere in the alert row. The details of the alert appear next to the
    Inbox
    list.
  5. Click
    Forward Alert
    at the top of the details section.
  6. Optionally, if attachments are included in the alert, the
    Select Attachments
    window opens. Select the attachments that you want to include in the forwarded alert and click
    Close
    .
    The Alert Details screen appears, displaying the title, message body, attachments, and the default response options for the alert.
  7. Optionally, modify the title and message body if necessary.
  8. Optionally, in the
    Attachments
    field, drag and drop or click
    Browse
    to include additional attachments.
  9. Optionally, add more response options if the current options do not include all of the possible responses that you want to make available to recipients.
  10. In the
    Targeting
    field, click
    Click to select target
    .
  11. On the
    Select Recipients screen
    , select the people and organizations that you want to forward the alert to.
  12. Click
    OK
    to add the recipients to the alert.
  13. On the
    Forward Alert
    screen, click
    Publish
    .
For an alert triggered due to a connect rule based on any condition selected, the severity and type values are retained from the original alert. The application overwrites the severity and type values selected in the alert template with the values from the alert forwarded from the Inbox.