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  3. BlackBerry Alert
  4. Manage Incoming Alerts from the Inbox
  5. Manage incoming alerts from the inbox
  6. Access the inbox

Access the inbox

BlackBerry Alert
 administrators and operators must be members of the Emergency Community to see items in the Inbox.
  1. In the navigation bar, click
    Alerts
    .
  2. Click
    Inbox
    .
    The Inbox opens, showing all incoming alerts in the system. Alerts that have not yet been reviewed appear in bold font.
    The Inbox list displays the following for each incoming alert:
    • Severity icon
      : Hovering your cursor over the icon displays the severity level, which is one of the following: High, Moderate, Low, Informational, or Unknown.
    • Alert title
      : Displays the subject of the alert.
    • Source type icon
      : Displays The Person icon if the source is a person or The Organization icon if the source is an organization.
    • Source name
      : Displays the name of the person or organization that created the alert.
    • Creation date and time
      : Displays the time and date stamp for the alert.
    • Latitude, Longitude
      : Displays GPS coordinates (for incoming live mobile alerts only.) Displays only if a valid location is found.
    • Alert type
      : Displays the category of alert.
    • Reply, Replied icon
      : If an alert requires a response, a
      Reply
       icon appears next to the alert type. Clicking anywhere in the alert line opens the alert details field containing a Reply button. After you or another authorized user responds to an alert, a
      Replied
       icon replaces the Reply icon.
    • Location icon
      : Displays The Location icon if alert includes a map.
    • Attachments icon
      : Displays The Attachment icon if the related alert has file, video, or image attachments.