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Create an Alert Template

11 steps to get you started

Step 1: Click Alerts

1. Click Alerts

Click Alerts in the navigation bar.

Step 2: Click Alert Templates

2. Click Alert Templates

Step 3: Click New

3. Click New

Step 4: Enter a name

4. Enter a name for the alert template

Type a title and description to identify the alert template to operators. Alert recipients will also be able to see the alert title.

Tip: An example of a name for a template could be "Test: Tornado Alert."

Step 5: Choose a folder

5. Choose a folder

The template folder is important because an operator can be restricted to only public alert templates from certain folders.

Step 6: Select Available for Quick Publish

6. Choose if it should be a quick publish alert template

Quick Publish Alert Templates are shown on the home page and in the mobile app for fast and easy publishing. Select the check box if you would like to be a quick publish template.

Step 7: Fill out alert content

7. Fill out the alert content

Anything you set here will be shown when an operator selects the alert template at the time of publishing. The operator can make changes depending on the situation.

Step 8: Set the alert schedule

8. Set the alert schedule

You can set the alert duration and start time. If you select active recurrence, the system will automatically publish this alert on a chosen time interval.

Tip: All other sections do not have to be ready to publish before setting the alert schedule.

Step 9: Click Settings

9. Click Settings

The settings menu allows you to choose exactly what an operator sees when they open the alert to publish it.

Step 10: Click Save

10. Click Save

Step 11: That's It!

11. That's it!

You have successfully created an alert template! 

To learn more about publishing an alert, see the BlackBerry Alert Manage Alert Templates User Guide.