1. Click Alerts
Click Alerts in the navigation bar.
2. Click Alert Templates
3. Click New
4. Enter a name for the alert template
Type a title and description to identify the alert template to operators. Alert recipients will also be able to see the alert title.
Tip: An example of a name for a template could be "Test: Tornado Alert."
5. Choose a folder
The template folder is important because an operator can be restricted to only public alert templates from certain folders.
6. Choose if it should be a quick publish alert template
Quick Publish Alert Templates are shown on the home page and in the mobile app for fast and easy publishing. Select the check box if you would like to be a quick publish template.
7. Fill out the alert content
Anything you set here will be shown when an operator selects the alert template at the time of publishing. The operator can make changes depending on the situation.
8. Set the alert schedule
You can set the alert duration and start time. If you select active recurrence, the system will automatically publish this alert on a chosen time interval.
Tip: All other sections do not have to be ready to publish before setting the alert schedule.
9. Click Settings
The settings menu allows you to choose exactly what an operator sees when they open the alert to publish it.
10. Click Save
11. That's it!
You have successfully created an alert template!
To learn more about publishing an alert, see the BlackBerry Alert Manage Alert Templates User Guide.