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How do I know which video and voice chats are protected?

If your company subscribes to the 
BBM Enterprise
 voice service, all voice and video chats to other 
BBM Enterprise
 or 
BBM Protected
 users are protected. Additionally, if your administrator turns on the Protected Plus feature, all outgoing calls are protected, even if you call a contact that's using 
BBM
. Incoming calls from 
BBM
 users are not protected.
Your administrator can turn off protected video chatting. To check if your administrator turned off protected calling, tap  The More Tabs icon  >  The Settings icon  > 
Enterprise Policies
, and check if 
BBM Protected Calling
 is listed under 
Features Turned Off
.
If your voice or video chat is protected, the  Protected Call  icon appears on the call screen. If your voice or video chat is not protected, the  Unprotected Call  icon appears on the call screen, and your device will vibrate briefly.