Start a BBM Enterprise group chat Skip Navigation
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Start a
BBM Enterprise
 group chat

You can chat in real time with a group of contacts, and share pictures, voice notes, and your location in a group chat. A group chat can include up to 250 people, including you.
You can use a broadcast group chat to send news, alerts, or announcements to users in your organization. Only chat administrators can send messages in broadcast chats and view the participant list. Participants cannot reply to, edit, retract, or add attachments to messages, but they can forward messages. In the chat list, broadcast chats are indicated by the The broadcast icon icon. You can create broadcast chats only if the feature has been enabled by your administrator in your
BBM Enterprise
 profile.

Start a group chat

  1. On the
    Chats
     screen, tap The Start Chat icon.
  2. Tap
    Start Group Chat
    .
  3. Do any of the following:
    • To add a contact to the group chat, tap a contact.
    • To search for a co-worker to add to the group chat, in the
      Search contacts
       field, type a co-worker's name.
  4. Type a subject for the group chat.
  5. In the
    Select Group Type
     list, tap one of the following options:
    • Open group
    • Open group for your organization only
    • Closed group (participants can invite others)
    • Closed group (only administrators can invite others)
    • Broadcast group (only administrators can invite others and send messages)
    When you select a group type, a description of the invitation policy is displayed.
  6. Tap
    Done
    .
To go to the newest unread message in a chat, tap
New Messages
.

Add more people to the group chat

  1. In a group chat, tap The Add Contact icon.
  2. Do any of the following:
    • To add a contact to the group chat, tap a contact.
    • To search for a co-worker to add to the group chat, in the
      Search contacts
       field, type a co-worker's name.
  3. Tap
    Done
    .

Assign administrator privileges to a group chat participant

  1. At the top of the chat screen, tap the chat name.
  2. Press the name of a participant.
  3. Tap
    Add Administrator
    .

Add a profile picture to a group chat

To add a profile picture, you must be a chat administrator.
  1. In the groups list, tap the default profile picture.
  2. Tap the profile picture. Tap The edit icon.
  3. Tap The Browse icon. Do one of the following:
    • Tap
      Take picture
      . Take a picture and tap
      Use photo
       >
      Done
      .
    • Tap
      Picture
      . Browse to and select a picture. The supported file types are .jpeg, .png, or .gif. Tap
      Done
      .
    • Tap
      Sample picture
      . Tap a sample picture.

Add a picture or file to a group chat

  1. In a group chat, tap The Attach icon > The Add Picture icon.
  2. Tap a picture >
    Attach
    .
To comment on a picture, in a group chat, tap a picture. In the field at the bottom of the screen, type a comment.
To view all the pictures or files in a group chat, at the top of the screen, tap the group name. Tap
Pictures
 or
Files
.

Change the group chat subject

To change the subject of a chat, you must be a chat administrator.
  1. In a group chat, at the top of the screen, tap the group chat subject.
  2. At the top of the screen, tap the chat subject field.
  3. Type a new chat subject.

Clone a group chat

If you are a group chat administrator, you can clone a group chat to create a new chat with the same participants and settings.
  1. In a group chat, at the top of the screen, tap >
    Clone Group
    .
  2. Type a new chat subject.
  3. Tap
    Done
    .

Mention a participant in a group chat

You can mention a participant in a group chat. If you are mentioned in a chat, a yellow @ symbol is displayed in the message bubble. When you have an unread message that you are mentioned in, the @ symbol is displayed beside the chat in the chat list.
  1. In the group chat, in the message field, type @. The list of chat participants is displayed.
  2. To narrow the list of participants, start typing the participant’s name.
  3. In the results, tap the participant that you want to mention. If you want to mention all chat participants, tap
    Everyone
    .
  4. Type your message.

Remove a participant from a group chat

  1. At the top of the chat screen, tap the chat name.
  2. Tap
    Participants
    .
  3. Press the name of a participant.
  4. Tap
    Remove Chat Participant
    .

Turn on Priority notifications

When you turn on Priority notifications for a group chat, you receive a distinct audio prompt for messages that you receive in the chat, even if you have turned off sounds for standard messages.
Go to > Notifications and verify that Play Sound for Priority Notifications is selected.
  1. In a group chat, click beside the chat name.
  2. In a group chat, tap the chat name at the top of the screen.
  3. Tap
    Settings
    .
  4. Click the check box beside
    Priority Notifications
    .
  5. Turn on
    Priority
    .
  6. Click to return to the chat.
  7. Tap to return to the chat.