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Managing OS updates on devices

Simple steps to manage OS updates on Android Enterprise and Samsung Knox devices

You can use Blackberry UEM to control device software updates on Android Enterprise and Samsung Knox devices. This feature allows you to set rules for OS updates, suspend when OS updates can happen, and use compliance profiles to restrict OS versions on devices with the MDM controls activation type.

Screenshot of the menu tab

1. Click Policies and profiles > Managed devices > Compliance > Device SR requirements > +.

Screenshot of adding a profile name

2. Add a profile name and description.

Screenshot of adding an OS update rule

3. Under OS update rule, click +.

Screenshot of configuring the OS update rules

4. Configure the OS update rules and click Add.

Screenshot of setting a suspension period for OS updates

5. Under Suspend OS updates, click +.

If you want to suspend OS updates, you can set the duration of the suspension period. 

Screenshot of setting an update period for apps running in the foreground

6. Select Enable update period for apps that are running in the foreground.

You can set the start time and duration of the update period. This option applies to Android Enterprise devices only. 

Screenshot of setting the app auto update policy

7. Set the App auto update policy.

Specify how you want Google Play to update apps running in the background. 

Screenshot of adding the device SR requirements profile

8. Click Add.

Screenshot of assigning compliance profiles for MDM control devices

9. Create and assign compliance profiles for MDM controls devices.

You can use compliance profiles to restrict OS version updates on devices with the MDM controls activation type. For more information, see Managing OS updates on devices with MDM controls activations.

Screenshot of successfully adding device SR requirements profile

10. That’s it!

You can now manage OS updates on Android Enterprise and Samsung Knox devices.  

For more information about controlling software releases on devices, see Controlling the software updates that are installed on devices.