Load-balancing data for
BlackBerry 10
devices

If you install multiple instances of
BlackBerry UEM
in the same domain, data for
BlackBerry 10
devices is load-balanced approximately equally across all healthy, running instances. For example, if you install three instances of
BlackBerry UEM
and the domain includes 3000
BlackBerry 10
devices,
BlackBerry UEM
assigns approximately 1000 devices to each of the three running instances.
BlackBerry UEM
load-balances when the number of devices on a specific server is more than 500 devices above the average device count per server.
You cannot manually assign
BlackBerry 10
devices to a specific instance. The
BlackBerry Affinity Manager
determines which instances manage
BlackBerry 10
devices.
If an instance is temporarily unavailable, the remaining instances manage user and device data.
Each
BlackBerry UEM
instance uses the same SRP ID and connects to the same
BlackBerry UEM
database. The components on each instance are all running and actively managing data for all device types, except for the
BlackBerry Affinity Manager
and
BlackBerry Work Connect Notification Service
. Only one instance of the
BlackBerry Affinity Manager
and the
BlackBerry Work Connect Notification Service
are active.
You can view the status of each instance in the management console.