JRE
heap size for the
BlackBerry Proxy
service

The
JRE
default installed heap size is sufficient for up to 5000 devices supported by your
BlackBerry UEM
server, under normal conditions. However if there are conditions in your environment or workload that result in requests queuing at the
BlackBerry Proxy
service during peak times, you must increase the heap size.
To increase the
JRE
heap size of the
BlackBerry Proxy
service, use the
Windows
Registry Editor (regedit command). The HKEY entry in the registry for
BlackBerry Proxy
is:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Apache Software Foundation\Procrun 2.0\BesGoodProxy\Parameters\Java
Max heap memory for each
BlackBerry Proxy
instance
Number of devices
Native Java setting (-Xmx)
Registry key: JvmMx (decimal value)
Up to 5000
2400m (default)
2400 (default)
For some queueing
3072m
3072
For significant queueing
4096m
4096
After you change the setting, restart the
BlackBerry Proxy
service.