Activate a 
Windows Phone
 device

You can activate your 
Windows Phone
 device to associate it with your organization's environment so that you can access work data on your device.
  1. On the device, install the 
    BlackBerry UEM Client
    . You can download the 
    BlackBerry UEM Client
     from 
    Windows Store
    .
  2. On the device, tap the 
    UEM Client
     icon to open the app.
  3. Read the license agreement and tap 
    I Agree
    .
  4. Type your work email address and tap 
    next
    .
  5. If necessary, type the server address and tap 
    next
    . You can find the server address in the activation email message you received or in 
    BlackBerry UEM Self-Service
    .
  6. Type the activation password and tap 
    Activate My Device
    .
  7. Tap 
    copy and proceed
     to copy the server address shown and proceed to the 
    Windows Phone
     Workplace app.
  8. Tap 
    add account
    .
  9. Type your email address and tap 
    sign in
    .
  10. With your cursor in the Server field, tap the 
    Paste
     icon.
  11. Tap 
    sign in
    .
  12. If you receive a warning about a certificate, tap 
    continue
    .
  13. Leave the User name and Domain fields blank. In the Password field, type the activation password you received in the activation email message or that you set in 
    BlackBerry UEM Self-Service
    . Tap 
    sign in
    .
  14. Tap 
    done
    .
  15. Press the 
    Back
     button on your 
    Windows Phone
     to return to 
    BlackBerry UEM Client
    .
  16. The activation completes automatically.
To verify that the activation process completed successfully, perform one of the following actions:
  • On the device, open 
    BlackBerry UEM Client
    , tap the 
    Menu
     icon at the lower-right (three horizontal dots), and tap 
    about
    . In the Activated Device section, verify that the device information and the activation time stamp are present. 
  • In 
    BlackBerry UEM Self-Service
    , verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.