Create an activation password or 
QR Code

If your organization uses 
BlackBerry UEM Cloud
, QR codes are not available.
To activate devices, you need an activation password or a 
QR Code
. Depending on the permissions that your administrator has configured in 
BlackBerry UEM
, you might be able to create an activation password or a 
QR Code
 using 
BlackBerry UEM Self-Service
.
  1. Log in to 
    BlackBerry UEM Self-Service
    .
  2. Depending on whether you are activating your first device, or you already have an activated device, click   or click   > 
    Activate a device
    .
  3. In the 
    Device
     drop-down menu, select the type of device that you want to activate.
  4. In the 
    Specify activation password
     and 
    Confirm activation password
     fields, type a password that complies with the specified requirements.
  5. Click 
    Submit
    .
  6. Review the information that is displayed in the confirmation message.
    • If an Activation URL is displayed, copy it for later. You need to type the URL when you activate your device.
    • If a 
      QR Code
       is displayed, you can use it to activate your device. For instructions, see Activate a device using a QR code. If necessary you can screen capture the image to use later.
  7. Click 
    Close
    .