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  1. BlackBerry Docs
  2. BlackBerry UEM 12.17
  3. Administration
  4. Managing Android devices
  5. Locate a device

Locate a device

You can locate
iOS
,
Android
, and
Windows 10 Mobile
 devices (for example, if a device is lost or stolen). Users must accept the location service profile before the management console can display
iOS
 and
Android
 device locations on a map.
Windows 10 Mobile
 devices automatically accept the profile. Location history is available for
iOS
 and
Android
 devices if you enabled it in the profile.
  1. On the menu bar, click
    Users > Managed devices
    .
  2. Select the check box for each device that you want to locate.
  3. Click The Locate devices icon.
  4. Find the devices on the map using the following icons. If an
    iOS
     or
    Android
     device does not respond with the latest location information and location history is enabled in the profile, the map displays the last known location of the device.
    • Current location: The Current location icon
    • Last known location: The Last known location icon
    You can click or hover over an icon to display location information, such as latitude and longitude and when the location was reported (for example, 1 minute ago or 2 hours ago).
  5. To view the location history for an
    iOS
     or
    Android
     device, perform the following actions:
    1. Click
      View location history
      .
    2. Select a date and time range.
    3. Click
      Submit
      .