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Extending the management of
Chrome
OS devices to
BlackBerry UEM

Chrome
OS support with
BlackBerry UEM
requires a
Google
managed domain. Enrollment and some management of
Chrome
OS devices continues to be done through the
Google
managed domain console. The
Chrome
OS integration with
BlackBerry UEM
extends the management of some of the
Chrome
OS management functionality to
UEM
.
In the
Google
Admin console, users and devices are organized into Org units, which are a hierarchical representation of groups of users, devices, and settings.
BlackBerry UEM
synchronizes these org units from the
Google
admin console into
UEM
Org unit groups. Note that if any of your organization's top-level org units do not have a child org unit, you must create a child org unit so that
BlackBerry UEM
can synchronize the information correctly. For more information about organizational units, see the information from Google.
After the synchronization between
Google
and
BlackBerry UEM
is complete, UEM registers with the Google domain for notifications of changes to org units, users, or devices. Then if, for example, a device is enrolled, a user’s name changes, or an org unit is moved,
UEM
is notified immediately and updates the database accordingly.
If your organization's
UEM
environment is already configured for
Android Enterprise
, and it is configured to use manage
Google Play
accounts, and you want to support
Chrome
OS Enterprise devices as an MDM solution (such as assign policies), you must perform one of the following options:
  • Disconnect the current
    Android Enterprise
    configuration and integrate with an existing
    Google
    domain. However, existing
    Android Enterprise
    devices will stop functioning.
  • Create a new
    UEM
    domain or
    BlackBerry UEM Cloud
    tenant and integrate
    Android Enterprise
    with an existing
    Google
    domain.
For more information visit support.blackberry.com to read article 98789.
You must upgrade your Google managed domain to include "Chrome Enterprise Upgrade".
For more information about setting up
UEM
to support Chrome OS devices, see the Configuration content.