Upgrading from Good Control or Good Proxy to BlackBerry UEM Skip Navigation

Upgrading from
Good Control
or
Good Proxy
to
BlackBerry UEM

To upgrade
Good Control
version 4.0 and later or
Good Proxy
version 4.0 and later to
BlackBerry UEM
version 12.15 you must first upgrade
Good Control
and
Good Proxy
instances to
BlackBerry UEM
version 12.8.1, synchronize the environment, upgrade to
BlackBerry UEM
version 12.10, upgrade to
BlackBerry UEM
version 12.12, upgrade to
BlackBerry UEM
version 12.13 or 12.14, and then upgrade to
BlackBerry UEM
version 12.15.
If your environment consists of
BES12
version 12.5 that is integrated with
Good Control
, you must first upgrade to
BlackBerry UEM
version 12.8.1 (following supported upgrade paths), synchronize the environment, upgrade to
BlackBerry UEM
version 12.10, upgrade to
BlackBerry UEM
version 12.12, upgrade to
BlackBerry UEM
version 12.13 or 12.14, and then upgrade to
BlackBerry UEM
version 12.15. Use the setup application to upgrade both
BES12
and
Good Control
. Do not use the
Good Control
setup application to upgrade
Good Control
in this scenario.
For details about supported upgrade paths, visit support.blackberry.com/community to read article 38980. For information about performing
Good Control
synchronization, visit support.blackberry.com/community to read article 39172.