- Start here
- Planning tools
- BlackBerry UEM installation options
- Device management modes
- Designing a deployment plan for BlackBerry UEM
- Installing or upgrading to BlackBerry UEM
- Installing the BlackBerry Enterprise Mobility Server
- Installing a BlackBerry Connectivity Node instance
- Migrating data to BlackBerry UEM
- High availability and disaster recovery
- Log files
- BlackBerry Secure Connect Plus
- Third-party software requirements
- Considerations for deployments with a large number of BlackBerry 10 devices
- Planning high availability for a BlackBerry UEM domain
- Architecture: High availability for BlackBerry UEM
- High availability and the BlackBerry UEM Core
- Configuring high availability for the management console
- High availability and the BlackBerry Connectivity Node
- Load-balancing data for BlackBerry 10 devices without BSCP
- Configuring database high availability using Microsoft SQL Server AlwaysOn
- Configuring database high availability using database mirroring
- Preinstallation and preupgrade requirements
- Hardware requirements
- Port requirements
- Server configuration
- Global IP ranges
- Mobile device configuration (Wi-Fi requirements)
- Reserved IP address ranges
- Outbound connections: BlackBerry UEM to the BlackBerry Infrastructure
- Outbound connections: BlackBerry UEM to the BlackBerry Dynamics NOC
- Outbound connections: Devices on a work Wi-Fi network
- Intranet connections
- How BlackBerry UEM selects listening ports during installation
- Supporting the deployment
- BlackBerry Docs
- BlackBerry UEM 12.15
- Planning and Architecture
- BlackBerry UEM and BEMS Planning Guide
- Designing a deployment plan for BlackBerry UEM
- Installing or upgrading to BlackBerry UEM
- Upgrading from Good Control or Good Proxy to BlackBerry UEM
Upgrading from Good Control or Good Proxy to BlackBerry UEM
Good Control
or Good Proxy
to BlackBerry UEM
To upgrade
Good Control
or Good Proxy
version 4.0 and later to the latest version of UEM
, you must first upgrade Good Control
and Good Proxy
instances to UEM
12.8.1, synchronize the environment, then upgrade by two UEM
versions at a time to the latest UEM
version.If your environment has a version of
BES12
that is integrated with Good Control
, you must first upgrade to UEM
version 12.8.1, synchronize the environment, then upgrade by two UEM
versions at a time to the latest UEM
version. Use the setup application to upgrade both BES12
and Good Control
. Do not use the Good Control
setup application to upgrade Good Control
in this scenario.For details about supported upgrade paths, visit support.blackberry.com/community to read article 38980. For information about performing
Good Control
synchronization, visit support.blackberry.com/community to read article 39172.