Receiving device configuration updates
When you use the management console to send device commands, such as lock device or delete the work data, or when you perform other device management tasks, such as updates to policy, profile, and app settings or assignments, you trigger a configuration update for the device.
When a configuration update needs to be sent to a device,
BlackBerry UEMnotifies the device that a configuration update is pending. Devices also poll
BlackBerry UEMregularly to ask for any actions that need to be run on the device to prevent any configuration update from being missed if a notification is not received on the device.
BlackBerry UEM Clientreceives and completes all configuration updates.
BlackBerry UEM Clientapp displays compliance status and configuration information for the device, such as apps or policies assigned to it. However, the native MDM Daemon on the device receives and completes all configuration updates sent to the device.
macOSdevices, which do not require the
BlackBerry UEM Clientfor activation, the native MDM Daemon receives and completes all configuration updates sent to the device.
BlackBerry 10devices, the
Enterprise Management Agentreceives and completes all configuration updates.