Sending and receiving work data using the BlackBerry Infrastructure
Devices connect to
BlackBerry UEMthrough the
BlackBerry Infrastructureto obtain configuration updates and to send and receive work data using enterprise connectivity or the
BlackBerry Secure Gateway. The following diagram shows how devices connect to
BlackBerry UEMand your organization's resources through the
The following table lists the circumstances when devices connect to
BlackBerry UEMand your organization's network through the
All devices use this communication path to send and receive configuration data, such as device commands, policy and profile updates, and to send device information and activity reports. For more information, see Receiving device configuration updates.
You can enable the
BlackBerry Secure Gatewayto allow
iOSdevices to connect to your work mail server through the
BlackBerry UEM. If you use the
BlackBerry Secure Gateway, you don't have to expose your mail server outside of the firewall to allow users to receive work email when they are not connected to your organization's VPN or work
Samsung Knox Workspace, and
Devices that have an enterprise connectivity profile configured to use
BlackBerry Secure Connect Pluscan use a secure IP tunnel through the
BlackBerry Infrastructureto transfer data between apps and your organization's network.
BlackBerry Secure Connect Pluscan provide a secure tunnel between your organization's network and all apps or only specified apps.
BlackBerry Secure Connect Plusprovides a secure tunnel between all work space apps and your organization's network.
Samsung Knox Workspacedevices,
BlackBerry Secure Connect Pluscan provide a secure tunnel between your organization's network and all work apps or only specified work apps.
BlackBerry Dynamicsapps installed
Enterprise connectivity for
BlackBerry Dynamicsapps does not use the
BlackBerry Infrastructure. Instead, data in transit between
BlackBerry Dynamicsapps and
BlackBerry Proxycan travel through the
BlackBerry Dynamics NOCor can bypass the NOC using
BlackBerry DynamicsDirect Connect.
BlackBerry 10devices use this communication path to send and receive work data when this is the most direct, cost-efficient route available.