Removing the BlackBerry UEM software Skip Navigation

Removing the 
BlackBerry UEM
 software

You can use the uninstall application to remove the 
BlackBerry UEM
 software from a server. The uninstall application can also remove the log files for the existing installation.
The uninstall application removes the software from the local server, but it does not do the following:
  • Remove the 
    BlackBerry UEM
     server from the 
    BlackBerry UEM
     database
  • Remove the database instance that hosts the 
    BlackBerry UEM
     database
  • Remove the 
    BlackBerry UEM
     database
  • Deregister the components from the 
    BlackBerry Dynamics NOC
 Therefore, before you reinstall the 
BlackBerry UEM
 software, you must remove the 
BlackBerry UEM
 instance from the management console. When you remove a 
BlackBerry UEM
 instance from the management console, the 
BlackBerry Control
 and 
BlackBerry Proxy
 instances are deregistered from the 
BlackBerry Dynamics NOC
. This is a necessary step for decommissioning. 
If this installation was originally 
BES12
 version 12.5 or earlier, before you reinstall, visit visit support.blackberry.com/community to read article 45102.
If the 
BlackBerry UEM
 instance is connected to your 
Google Cloud
 or 
G Suite
 domain, you must remove the 
Google
 domain connection before you uninstall 
BlackBerry UEM
.