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BlackBerry UEM Self-Service
capabilities

The following table lists the
BlackBerry UEM Self-Service
capabilities:
Capability
Description
Specify an activation password
This capability allows users to create activation passwords that they can use to activate their devices in
BlackBerry UEM
. You can configure the default password expiration period and the required password complexity at Settings > Self-Service > Self-Service settings.
Specify access key
This capability allows users to create access keys that they can use to activate
BlackBerry Dynamics
apps.
Delete only work data
This capability allows users to send the "Delete only work data" command to a device. The command deletes work data including the IT policy, profiles, apps, and certificates.
Delete all device data
This capability allows users to send the "Delete all device data" command to a device. The command deletes all user information and app data that the device stores, including information in the work space. It returns the device to factory default settings and deletes the device from
BlackBerry UEM
.
Locate device
This capability allows users to view the location of their
iOS
,
Android
, or
Windows 10 Mobile
devices on a map. This capability requires that a location service profile is assigned to the user. For more information, see Create a location service profile.
Manage user certificates
This capability allows users to upload user certificates for their devices. You can provide instructions to users about the certificates they need, and where to upload the certificates from.
Lock and unlock
BlackBerry Dynamics
apps
If users' devices are enabled for
BlackBerry Dynamics
, this capability allows users to lock
BlackBerry Dynamics
apps that are installed on their devices and to generate unlock keys to unlock the apps. When a user locks an app, it prevents anyone from opening it.
Delete
BlackBerry Dynamics
app data
If users' devices are enabled for
BlackBerry Dynamics
, this capability allows users to delete all data from a
BlackBerry Dynamics
app that is installed on a device. The command removes all data stored by the app but the app is not deleted.