BlackBerry UEM Self-Service capabilities Skip Navigation

BlackBerry UEM Self-Service
 capabilities

The following table lists the 
BlackBerry UEM Self-Service
 capabilities:
Capability
Description 
Specify an activation password
This capability allows users to create activation passwords that they can use to activate their devices in 
BlackBerry UEM
. You can configure the default password expiration period and the required password complexity at Settings > Self-Service > Self-Service settings. 
Specify access key
This capability allows users to create access keys that they can use to activate 
BlackBerry Dynamics
 apps. 
Delete only work data
This capability allows users to send the "Delete only work data" command to a device. The command deletes work data including the IT policy, profiles, apps, and certificates.
Delete all device data
This capability allows users to send the "Delete all device data" command to a device. The command deletes all user information and app data that the device stores, including information in the work space. It returns the device to factory default settings and deletes the device from 
BlackBerry UEM
.
Locate device
This capability allows users to view the location of their 
iOS
Android
, or 
Windows 10 Mobile
 devices on a map. This capability requires that a location service profile is assigned to the user. For more information, see Create a location service profile.
Manage user certificates
This capability allows users to upload user certificates for their devices. You can provide instructions to users about the certificates they need, and where to upload the certificates from.
Lock and unlock 
BlackBerry Dynamics
 apps
If users' devices are enabled for 
BlackBerry Dynamics
, this capability allows users to lock 
BlackBerry Dynamics
 apps that are installed on their devices and to generate unlock keys to unlock the apps. When a user locks an app, it prevents anyone from opening it.
Delete 
BlackBerry Dynamics
 app data
If users' devices are enabled for 
BlackBerry Dynamics
, this capability allows users to delete all data from a 
BlackBerry Dynamics
 app that is installed on a device. The command removes all data stored by the app but the app is not deleted.