Activate a shared device Skip Navigation

Activate a shared device

Before users can check out shared devices, you must activate them. The 
User privacy - User enrollment
 activation type is not supported.
Verify that the 
BlackBerry Dynamics
 profile that is assigned to the shared device group does not have the 
Enable UEM Client to enroll in BlackBerry Dynamics
 option selected. Verify that the same profile is also assigned to the user account that owns the shared device group.
  1. On the menu bar, click 
    Dedicated devices > Shared device groups
    .
  2. Search for a shared device group.
  3. In the search results, click the name of the shared device group.
  4. Click 
    Device activation
     to view the server address and activation username and password.
  5. Use the device activation information to activate the device. For more information, see Activating iOS devices.
Verify that the activated device is displayed in the 
Shared devices
 section. 
BlackBerry UEM
 uses the group name to generate the device name and adds a number. For example, if the group name is Example, the first device that you activate is named Example 01.