Skip Navigation

Add a client certificate to a user credential profile

You can upload certificates for individual users to a user credential profile. Users can also upload their certificate to the user credential profile using 
BlackBerry UEM Self-Service
. Uploading certificates to user credential profiles is supported for devices running 
BlackBerry 10 OS
 version 10.3.1 and later, 
 devices, and for 
Android Enterprise
The client certificate must have a .pfx or .p12 file name extension. If you or a user uploads a new certificate to the user credential profile, it replaces the existing certificate on the users devices.
  1. On the menu bar, click 
    Users > Managed devices
  2. Search for a user account.
  3. In the search results, click the name of a user account.
  4. In the 
    IT policy and profiles
     section, beside the user credential profile, click 
    Add a certificate
  5. Click 
     to locate the certificate file.
  6. Type the password for the certificate. For 
     devices, the password is required. For 
     devices, you do not have to provide the password in 
    BlackBerry UEM
     if the device is running the latest version of 
    BlackBerry UEM Client
    . If you don't specify the password, the user must enter the device password.
  7. Click