Rating and reviewing apps Skip Navigation

Rating and reviewing apps

You can specify whether users in your organization can rate and provide reviews of 
iOS
Android
, and 
Windows
 10 apps and see reviews provided by other users for internal custom apps or apps that are added to the 
BlackBerry UEM
 app list and downloaded from public app storefronts. Ratings and reviews submitted for apps cannot be seen by users outside your environment. Reviews can contain a maximum of 1000 characters. 
Users can rate an app without providing a review, but they must rate the app when they provide a review. Ratings and reviews that are submitted by users are saved to and viewable in the 
BlackBerry UEM
 console in near real-time. You can view the average rating of an app, the number of reviews submitted, and read the individual reviews for the app. You can also delete ratings and reviews as required. 
When you add multiple versions of a custom app to 
BlackBerry UEM
 and enable app rating and review for one version of the app, the setting specified applies to all versions of the custom app. The average rating and review count and app rating and reviews submitted for different versions of the custom app display the same information for each version. 
By default, new apps added to the app list in the 
BlackBerry UEM
 management console allow users to rate the app, provide reviews of the app, and see reviews provided by other users in your organization. By default, app rating and review is disabled for existing apps, but you can enable this feature as required. When app rating and review is enabled for an app, the permission applies to any version of the app that is added to 
BlackBerry UEM
Rating and reviewing apps is not supported on the following devices:
  • BlackBerry 10
     devices
  • Android Enterprise
     devices