Managing Android devices with app configuration settings Skip Navigation

Managing Android devices with app configuration settings

BlackBerry UEM
 supports 
Android
 OEMConfig apps, which allow app configurations to be used to manage device manufacturer APIs. Many 
Android
 devices, including devices from 
Samsung
 and 
BlackBerry
 have proprietary APIs on the the device. 
BlackBerry UEM
 provides the ability to manage settings controlled by 
Knox Platform for Enterprise
 and 
BlackBerry
 APIs using profiles and IT policy rules. However, other 
Android
 device manufactures may also have device specific APIs with settings that they want administrators to manage. To provide this functionality, the manufacturer can provide an OEMConfig app for devices that allows administrators to manage device features through app configuration settings.
Samsung
  provides the 
Knox Service Plugin
 app to allow configuration of 
Knox Platform for Enterprise
 devices. If you choose to use 
Knox Service Plugin
 be aware of the following considerations:
  • Samsung
     devices don't give precedence to either 
    Knox Service Plugin
     or 
    BlackBerry UEM
     IT policies and profiles. The device uses the most recent settings it receives.
  • Samsung
     recommends using 
    UEM
     to manage 
    Samsung
     specific options where possible and using 
    Knox Service Plugin
     to manage only settings that can't be configured in 
    UEM
     in another way, for example recent updates to 
    Samsung
     device capabilities that can't yet be managed by your version of 
    UEM
    .
  • If you use 
    Knox Service Plugin
    , ensure that the app configuration settings match the behavior configured in the IT policy and profiles also sent to the device to avoid inconsistent device behavior.