Allowing BlackBerry 10 users to back up device data Skip Navigation

Allowing
BlackBerry 10
users to back up device data

You can control whether
BlackBerry 10
users can back up and restore device data. You can permit users to back up only data from the personal space or to back up data from both the personal and work spaces. In the IT policy that you assign to users, you can select one or both of the following IT policy rules:
IT policy rule
Applicable activation types
Allow backup and restore of device
  • Work and personal - Regulated
  • Work space only
Allow backup and restore of work space
  • Work and personal - Corporate
  • Work and personal - Regulated
For devices activated with "
Work and personal - Regulated
," this rule is applied only if the "Allow backup and restore of device" rule is selected.
If the IT policy that is assigned to users permits device backups, users can log in to
BlackBerry Link
to create or restore back up files.
When users create backup files using
BlackBerry Link
, the files are encrypted using encryption keys that
BlackBerry UEM
sends to
BlackBerry 10
devices. The initial encryption keys are generated when you install or upgrade to
BlackBerry UEM
version 12.4. If necessary, you can generate new encryption keys, import encryption keys from another
BlackBerry UEM
instance, or export encryption keys.