Activate an Android Enterprise device without access to Google Play Skip Navigation

Activate an
Android Enterprise
device without access to
Google Play

These steps apply to activating
Android
devices that don't have access to
Google Play
with the
Work space only
(
Android Enterprise
) and
Work and personal - full control
(
Android Enterprise
) activation types. To activate devices with the
Work and personal - user privacy
(
Android Enterprise
) activation type, see: Activate an Android Enterprise device with the Work and personal - user privacy activation type.
To initiate activation, the device must be set to factory default settings and receive the instructions to download the
BlackBerry UEM Client
using a
QR Code
or NFC.
The same secondary device or NFC sticker can be used to activate devices for multiple users.
If you want the user to initiate device activation using a
QR Code
, send the activation instructions for Activate an Android Enterprise device with the Work and personal - full control activation type using a managed Google Play account to the device user.
If you want users to initiate device activation using NFC, send the following activation instructions to the device user:
  • Your device administrator sent you one or more email messages with the information that you need to activate your device. If you received an activation
    QR Code
    from your administrator, you can use it to activate your device and you don't need to type any information. If you did not receive a
    QR Code
    , make sure you received the following information:
    • Your Work email address
    • BlackBerry UEM
      activation username (usually your work user name)
    • BlackBerry UEM
      activation password
    • BlackBerry UEM
      server address (if required)
  • You administrator will provide a pre-programmed NFC sticker or a secondary device that has the
    UEM Enroll
    app installed.
  1. On the device that you want to activate, if you do not see the device setup Welcome screen, reset your device to the factory default settings.
  2. Do one of the following:
    Task
    Steps
    Initiate activation with an NFC sticker
    1. Tap the device to the NFC sticker provided by your administrator. The device downloads and installs the
      UEM Client
      .
    2. Follow the prompt as the device prepares for activation.
    Initiate activation with a secondary device
    1. On the secondary device, open the
      UEM Enroll
      app. Make sure that NFC is enabled on the device.
    2. Tap
      Activate device
      .
    3. Tap the backs of both devices together. When you are prompted, tap anywhere on the screen of the secondary device.
    4. On the device that you want to activate, follow the instructions on the screen to download and install the
      UEM Client
      .
  3. Read the license agreement and tap the
    I accept the License Agreement
    checkbox.
  4. Do one of the following:
    Task
    Steps
    Use a
    QR Code
    to activate the device
    1. Tap .
    2. Tap
      Allow
      to allow the
      UEM Client
      to take pictures and record video.
    3. Scan the
      QR Code
      in the activation email message that you received.
    Manually activate the device
    1. Type your work email address. Tap
      Next
      .
    2. Type your activation password. Tap
      Activate My Device
      .
    3. If necessary, type the server address. You can find the server address in the activation email message you received or in
      BlackBerry UEM Self-Service
      . Tap
      Next
      .
    4. If necessary, type your username and activation password. Tap
      Next
      .
  5. Wait while the profiles and settings are pushed to your device.
  6. On the
    Set up your profile
    screen, tap
    Set up
    and wait while a work profile is set up on the device.
  7. On the unlock selection screen, choose a screen unlock method.
  8. If you are prompted with the
    Secure start-up
    screen, tap
    Yes
    to require a password when the device starts.
  9. Type a device password, and type it again to confirm it. Tap
    OK
    .
  10. Select one of the options for how you want your notifications to show. Tap
    Done
    .
  11. Create a
    UEM Client
    password and tap
    OK
    . If you are using
    BlackBerry Dynamics
    apps, you will also use this password to sign in to all of your
    BlackBerry Dynamics
    apps.
  12. On the next screen, tap
    Enroll
    and follow the instructions on the screen if you want to set up fingerprint authentication for the UEM Client and any BlackBerry Dynamics apps you have. Otherwise, tap
    Cancel
    .
  13. If you are signed out of your device, unlock your device to complete the
    BlackBerry UEM
    activation.
  14. If you are prompted, tap
    OK
    to allow the connection to
    BlackBerry Secure Connect Plus
    and wait while the connection is turned on.
  15. If you are prompted, follow the instructions on the screen to install work apps on your device.
  16. If necessary, open the email app that your organization wants you to use and follow the instructions to set up email on your phone.