Send a BlackBerry
Dynamics app unlock key and QR code to a user
BlackBerry Dynamicsapp unlock key and QR code to a user
You can send app unlock keys and QR codes to a user if one of their
BlackBerry Dynamicsapps has become locked.To send an activation password or QR code to unlock an app, the app must use
BlackBerry Dynamics SDKversion 8.0 or later.
- On the menu bar, clickUsers.
- Search for a user account.
- In the search results, click the name of the user account.
- Click the user’s device.
- In theBlackBerry Dynamicssection in theApp actionsrow, select “Unlock app” for the app that you want to send an email to the user for.
- In theUnlock apppage, in theEmail templatefield, selectBlackBerry Dynamicsunlock key email.