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Send a 
BlackBerry Dynamics
 app unlock key and QR code to a user

You can send app unlock keys and QR codes to a user if one of their 
BlackBerry Dynamics
 apps has become locked.To send an activation password or QR code to unlock an app, the app must use 
BlackBerry Dynamics SDK
 version 8.0 or later. 
  1. On the menu bar, click 
  2. Search for a user account.
  3. In the search results, click the name of the user account.
  4. Click the user’s device.
  5. In the 
    BlackBerry Dynamics
     section in the 
    App actions
     row, select “Unlock app” for the app that you want to send an email to the user for.
  6. In the 
    Unlock app
     page, in the 
    Email template
     field, select 
    BlackBerry Dynamics
     unlock key email.
  7. Click